Quick Answer: Why Is There A Delay In My Ring Video?

What happens if I don’t subscribe to ring?

If you do not subscribe to a Ring Protect Plan by the end of the trial, all recorded videos will be erased and new events will not be stored, You can still receive Ring and Motion Alerts to your mobile device, as well as view Live View on demand on your Ring products without a subscription..

How do you fix a ring doorbell delay?

If you are experiencing notification delays on your mobile device, we recommend uninstalling/ reinstalling the app, as well as connecting to wifi only when at home to see if notification times improve. Best practice is to also ensure not too many apps are open at once, and VPN or hotspot connections are disabled.

How long does video stay on ring doorbell?

for 60 daysOnce a member, all of your videos recorded by Ring devices are saved to your account for 60 days. You can also download the videos to a computer so you will never lose them. Click here for more information on the Ring Protect Plan.

Why does it take so long for my ring doorbell to activate?

As a Ring Doorbell owner, you might have run into the connection where it takes too long to answer a connection to the doorbell. … You will want to make sure that you have a strong connection to the doorbell. Make sure that the app shows your doorbell as having a good or better connection to the router.

How do I soft reset my ring doorbell?

In such cases, resetting the device may fix the issue.Find and press the orange Reset button on the back of the Ring Doorbell for at least 15 seconds. For Ring Doorbell 2, press and hold the black button on the front side of the camera. … Release the button. … The light goes off when the reset is complete.

Where is the reset button on my ring doorbell?

Remove the doorbell’s faceplate then press and hold the reset button on the right side of the camera for 15 seconds. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting. The doorbell is now reset to factory defaults.

How can I improve my ring connection?

If you’re getting interference from other electronics: Try moving other electronic devices. Even a few feet can make a big difference. Most Ring devices are designed to function with a 2.4GHz Wi-Fi signal for the best range. Other devices can operate using a 5GHz signal.

Why is my ring connection weak?

If your signal is poor or very poor, this can be caused by the distance between the router and your Ring product, the layout of your home, or the materials in your walls. … Share feature requests, get help, and discuss the latest in security with your fellow users on Ring’s first neighbor-to-neighbor community forum.

Why do ring videos take so long to process?

Try removing and reinstalling the app on your mobile device. Please also ensure the bluetooth and VPN is disabled, as well as try testing video on wifi only, and on data only. Video connection often time is related to network connection of wifi signal strength.

Why is ring not working?

Check to see whether another Wi-Fi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Ring Doorbell automatically reconnects. Turn off the power to your Ring Pro at the breaker box for 30 seconds, then turn it back on.

When I press the orange button on my ring nothing happens?

Performing a hard reset To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting. It may take a minute to fully complete this process.

How long does ring keep video for free?

60 daysYour Ring videos are stored in the cloud for up to 60 days (in the USA). To keep important videos beyond 60 days, download them to your PC or mobile device.

Can anyone see my ring videos?

For additional information regarding Ring’s video storage periods, see here. How secure are my video recordings? We have taken measures to help secure Ring devices from unauthorized access. … After a share link has been created, the video recording may be viewed and downloaded by anyone with the share link ID.