Quick Answer: What Is The Fitbit Warranty?

Is my Fitbit under warranty?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and ….

How do I replace my Fitbit under warranty?

If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or …

How long is fitbit warranty in UK?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

How long is a Fitbit under warranty?

Important Fitbit warranty information Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

Can wearing a Fitbit give you cancer?

Have you heard the claim that wearable tech devices like Fitbit and the upcoming Apple Watch may pose a cancer risk? A recent column in The New York Times raised the possibility that radiation emitted by such devices could pose a cancer risk.

How can I tell how old my Fitbit is?

Fitbit’s recommended method for locating your device’s serial number is to look for the manufacturing label on your device’s original packaging. You should find that label on the side or bottom of your Fitbit box.

How do I return a faulty Fitbit?

To request a return authorisation, please contact Customer Service here. You must return the Product to Fitbit to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

Can I exchange my Fitbit for a new one?

At this time, we don’t offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool.

How long do Fitbits last?

2 yearsThey were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years.

How can I replace my Fitbit for free?

Once you submit a warranty claim, Fitbit will either repair or replace your device.Repair the Product at no charge, using new or refurbished replacement parts.Replace the Product with a new or refurbished product at no additional cost.

How do I contact fitbit about a problem?

Get SupportLive Chat. Start a chat with us now.Call Us. (877) 623-4997. … Fitbit Community. Find answers right now.@FitbitSupport. Send us a direct message.Menstrual Health Tracking.Fitbit Troubleshooting. DIY and get back on track.BROKEN BAND? File a claim on your device’s in-warranty Fitbit band.Fitbit Premium.More items…

How long is fitbit 3 warranty?

12 monthsThe Fitbit Charge 3 is a relatively inexpensive product and one that’s covered for 12 months by a limited warranty that covers hardware defects. If your Fitbit is faulty, you’re likely to discover this within this period of time.